Payment Plans

Government Funded

There is no payment required by students who are enrolled under government funded programs.

The total cost payable by students is $0.

Full Fee Students - CHC30113 - Certificate III in Early Childhood Education and Care

PAYMENT
Tuition fee:                          $5,500.00
Non-refundable administration fee                                $0.00
Total Fee:                          $5,500.00

 

PAYMENT DUE
Upon enrolment and before commencement                      $1,000.00
After 3rd month from commencement                      $1,500.00
After 6th month from commencement                      $1,500.00
After 9th month from commencement                      $1,500.00

Full Fee Students - CHC50113 - Diploma of Early Childhood Education and Care

PAYMENT
Tuition fee:                          $11,900.00
Non-refundable administration fee                                  $0.00
Total Fee:                          $11,900.00

 

PAYMENT DUE
Upon enrolment and before commencement                      $1,400.00
After 3rd month from commencement                      $1,500.00
After 6th month from commencement                      $1,500.00
After 8th month from commencement $1,500.00
After 10th month from commencement $1,500.00
After 12th month from commencement $1,500.00
After 14th month from commencement $1,500.00
After 16th month from commencement $1,500.00

Full Fee Students - CHC33015 - Certificate III in Individual Support

PAYMENT
Tuition fee:                          $2,500.00
Non-refundable administration fee                                $0.00
Total Fee:                          $2,500.00

 

PAYMENT DUE
Upon enrolment and before commencement                      $1,000.00
After 2nd month from commencement                      $1,000.00
After 4th month from commencement                      $500.00

Statement of Fees

Refund Policy

Fees, Charges and Refunds

Refund Policy:

The purpose of this policy and procedure is to outline Realtime Education and Training Services’s approach to managing fees and refunds and to demonstrate how fees paid in advance are protected by Realtime Education and Training Services.

This complies with Clauses 5.3, 7.3 and Schedule 6 of the Standards.

Information about fees and charges

  • Realtime Education and Training Services protects the fees that are paid in advance by students.
  • Realtime Education and Training Services does not require a student to ever pay more than $1500 in advance for services not yet provided, either prior to course commencement or at any stage during their course. Fees will be paid off during the course in instalments according to a set payment plan.
  • Fee information relevant to a course is outlined in detail on the Student Agreement and summarised on the Course Outline as well as the RTO’s website. In compliance with Clause 5.3 of the Standards, detailed fee information is provided prior to enrolment or commencement of training, whichever is first.
  • Fee information includes:
  • All costs for the course including any materials fees or levies
  • Payment terms
  • The Student Agreement and the Student Handbook, which are provided prior to enrolment, includes this Fees and Refunds Policy and Procedure and informs the student of their consumer rights. Students are asked to sign the Student Agreement in acknowledgement of the terms and conditions of the enrolment and this policy.
  • Students have the right to a ‘cooling off period’ if they signed up to a course. The cooling off period is 14 days from the date they signed their Agreement. To exercise this right, the student must notify our office in writing within 14 days of enrolment.
Course fee inclusions
  • Course and tuition fees include:
    • All of the training and assessment required for students to achieve the qualification or course in which they are enrolling within the attempts allowed. However, in the case of re-assessment, where a student fails to achieve a satisfactory outcome after three attempts at an assessment task, an additional fee may apply for additional training and re-assessment. This fee is outlined on the Student Agreement.
    • One copy of the required text books and learning materials for each student unless otherwise stated on the Course Outline.
    • Issuance of one set of certification documents including the testamur (certificate) and record of results and/or a Statement of Attainment (in the case of withdrawal or partial completion). Re-issuance or additional copies of these documents will attract a fee of $50 per document.
  • Course and tuition fees do not include:
  • Any optional textbooks and materials that may be recommended but not required to complete a course.
  • Replacement textbooks if original copies are lost or misplaced. Costs for replacement textbooks are outlined on the Student Agreement.
  • Stationery such as paper and pens.
  • Re-assessment if required, as outlined above.
  • Re-issuance of AQF certification documents – a cost of $50 per document applies.
  • Direct debit setup, transaction and dishonour fees (where applicable).
  • Credit card payment surcharges.
  • Realtime Education and Training Services cannot guarantee that students will successfully complete the course in which they enrol regardless of whether all fees due have been paid.
Payments
  • Payments can be accepted by EFTPOS, electronic transfer, credit card, or direct debit.
  • Students who are experiencing difficulty in paying their fees are invited to call our office to make alternative arrangements for payment during their period of difficulty.
  • Debts will be referred to a debt collection agency where fees are more than 40 days past due.
  • Realtime Education and Training Services reserves the right to suspend the provision of training and/or other services until fees are brought up to date. Students with long term outstanding accounts may be withdrawn from their course if payments have not been received and no alternative arrangements for payment have been made.
Refunds for fee-for-service students

Realtime Education and Training Services had implemented following refund policy, which is advised to all learners prior to and during their enrolment at RETS.

  • A full refund of tuition fees paid will apply where a student withdraws or cancels their course in writing within the cooling off period. The cooling off period is 14 days and applies from the date of first enrolment or sign-up.
  • A full refund of any fees paid will apply if Realtime Education and Training Services is required to cancel a course before it commences due to insufficient numbers or for other unforeseen circumstances.
  • In the unlikely event that Realtime Education and Training Services is unable to deliver the course or any portion of the course as promised, the student will be issued with a refund for the course or portion of course that was not provided.  This includes the following situations:
    • Where Realtime Education and Training Services ceases to operate.
    • Where Realtime Education and Training Services ceases to deliver the course in which a student is enrolled and the agreement is terminated.
    • Where Realtime Education and Training Services needs to make a change to the terms of the student agreement (such as the way the course is delivered or conditions of enrolment) and a new agreement cannot be reached with the student to account for changes.
  • In any of the above situations, Realtime Education and Training Services will automatically conduct a refund assessment of all affected students and issue the refunds due accordingly. In these cases, there is no need for a student to make an individual application for a refund. Refunds will be issued within 28 business days.
  • Students who withdraw from a course may seek a refund or a reduction in fees owing by making an application for a refund in writing using the Application for Refund Form. The application must include the details and reason for the request. Students who have not completed a Withdrawal Form are not eligible for consideration of a refund or reduction in fees.
  • The refund assessment will be based on reviewing the services provided to the student and the costs incurred by Realtime Education and Training Services to provide those services.
  • The outcome of the refund assessment will be provided in writing to the student’s registered address within 28 business days, outlining the decision and reasons for the decision along with any applicable refund or adjustment note. Refund decisions can be appealed following our Complaints and Appeals Policy and Procedure.
  • A student not achieving the qualification or unit/s in which they enrolled due to exhausting their attempts at assessment, does not entitle the student to a refund. Students not attending all scheduled classes and hence not able to achieve qualification will not entitle them to refund
  • RPL application fees are non-refundable.
Recording and payment of refunds
  • Refunds will be paid to the person or organisation that made the original payment.
  • Refund assessments can be appealed following our Complaints and Appeals Policy and Procedure.
  • Records of refund assessments and issuance of refunds will be stored securely on the student’s file and in our accounts keeping system.

Please note: The student tuition fees as published are subject to change given individual circumstances at enrolment.