CHC33015 Certificate III in Individual Support (Ageing, Home and Community)


Certificate III in Individual Support reflects the role of workers in the community and residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. This course helps learners develop a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.


Course Structure

Course Duration

Qualification will be delivered for 54 weeks. Face to face delivery will take place once a week (6 hours each day). Students will generally need to spend 16 hours per week on self-studies, completing assessment and undertaking workplace activates.

Work Placement

There is a mandatory requirement for students to complete a minimum of 120 hours of work placement. Students will be assisted by the Work Placement Officers to find suitable work placement opportunities in reputable establishments.

Course Structure

To be awarded the qualification of CHC33015 Certificate III in Individual Support, learners must successfully complete a total of thirteen (13) units of competency, consisting of:

  • Seven (7) Core Units, and;
  • Six (6) Elective Units


Assessment Method

Methods of assessment may include

  • Written assessment tasks
  • Scenarios
  • Workplace Activities
  • Class Activities
  • Workplace Observation
  • Third party feedback


Units of Competency

The learner is required to achieve competency in Thirteen (13) units in order to complete the course and be awarded this qualification.


CHCCCS015 Provide individualised support
CHCCCS023 Support independence and well being
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care



CHCCCS011 Meet personal support needs
CHCAGE001 Facilitate the empowerment of older people
CHCAGE005 Provide support to people living with dementia
CHCCCS025 Support relationships with carers and families
CHCHCS001 Provide home and community support services
HLTHPS006 Assist clients with medication


Entry Requirements

This course has been designed with the target client being a new worker in the child care sector. There is no specific entry requirements for this qualification. Applicants will be required to complete an ACFS language, literacy and numeracy (LLN) assessment. Learning (ACSF Level 4), reading (ACSF Level 3), writing (ACSF Level 3), oral communication (ACSF Level 3) and numeracy (ACSF Level 2) are desirable to participate in the course.

Recognition of Prior Learning (RPL)

In some cases, prior learning and experience can be used as evidence of your current skills and abilities. Information about how to apply can be sourced by contacting our office on (03) 8714 1222.


Career Opportunity

Students will gain the benefit of experience throughout their course with an integrated work placement component (a minimum of 120 hours) that:

  • Strengthens experience of the workplace to support future expectations of performance in the workforce
  • Develops practical skills and the application of knowledge within the workplace to promote stronger embedding of learning
  • Provides exposure to real workplace situations and circumstances which cannot be replicated in a learning environment or through simulation.

Career Opportunities

  • Personal Care Attendant (PCA)
  • Residential Care/Support Worker
  • Care Assistant / worker
  • Community Support/Care Worker
  • Home and Care Worker
  • Community House Worker
  • In Home Respite


Government Funded

Government Funding is available for Eligible individuals. This training is delivered with Victorian and Commonwealth Government Funding under Skills First Program.

The tuition fee is $0 for students who are eligible for government funding. Please refer to Eligibility Check page to make sure you are eligible for the government subsidised program.



The tuition fee for full-fee paying students is $2,500. Full-fee paying students can contact us to find current cost and payment plan. To view the payment plans online, please visit the Payment Plan section.